Our unique fashion garments are hand-crafted and serve to support Indonesian women in the workplace. We follow a zero-waste design and production process and produce minimal quantities to eliminate any possibility of excess waste. Every purchase contributes to women’s empowerment projects in Indonesia. 

Due to their limited and unique nature, returned items (excluding final sale items) are eligible for store credit in the form of a All About Love Gift Card.

To lodge a return, please Contact Us

  • Returns are accepted within 7 days from shipment. Unfortunately we are unable to honour a return outside of the 7 day return period.
  • Returns are refunded via store credit in the form of All About Love Store Credit.
  • Final sale items: no returns, store credits, or exchanges on final sale items
  • Items must be returned in original condition – unworn, unwashed with tags attached, folded neatly in the same packaging as they arrived.
  • Shipping costs and custom duties and taxes are non-refundable.
  • Domestic orders within Australia will be provided with a prepaid postage return label and a $10 postage fee will be deducted from your Gift Card amount.
  • International orders are required to arrange return postage at own expense via your preferred shipping provider. We recommend using a trackable shipping service.
  • Once you have placed your order we are unable to make any changes. This includes cancelling or swapping of any sizes or items within your order. 
  • We aim to process returns as quickly as possible. As we are a small team please allow up to 5 business days for your return to be processed once we receive the item. Please be aware of processing delays for Sale/Discount/Promotion items.
  • We are unable to offer price adjustments for promotions and discounts. Promotions and discounts cannot be applied retroactively to orders placed before a promotion commenced or after it has concluded.

Please note All About Love provides full responsibility for incorrectly supplied items. Should there be such an issue with your order please email our customer service team info@allaboutlove.shop

LOST OR MISSING RETURNS

Lost or missing returns are not the responsibility of All About Love. We strongly advise to use a trackable return shipping service to ensure your return is delivered to our war