Privacy Policy

Welcome to All About Love (“Company”, “we”, “us”, or “our”). This Privacy Policy describes how we collect, use, and disclose your information when you use our website https://www.allaboutloveshop.com/ (the “Site”) and the choices you have associated with that data. We are committed to protecting your privacy and complying with all applicable Australian privacy laws, including the Australian Privacy Act 1988 (Cth) (“Privacy Act”).

Information We Collect

We collect two types of information on the Site:

  • Customer-provided information: When you place an order, create an account, or contact us, you may provide us with certain personal information, such as your name, billing address, shipping address, email address, phone number, and payment information.
  • Automatically collected information: When you use the Site, we may automatically collect certain information about your device and browsing activity. This information may include your IP address, operating system, browser type, referring URLs, browsing history, and product interactions. We may collect this information using cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect for the following purposes:

  • To process your orders and fulfill your requests.
  • To provide customer service and support.
  • To personalize your experience on the Site by recommending products you might like.
  • To send you marketing communications, but only with your prior consent (you can unsubscribe at any time).
  • To improve the Site and our services.
  • To comply with legal or regulatory requirements.

Sharing Your Information

We may share your information with third-party service providers who help us operate the Site and fulfill your orders. These service providers may be located outside of Australia. However, we will only share your information with service providers who have agreed to comply with strict data security standards and privacy obligations.

We will not share your information with any third-party for their own marketing purposes without your consent.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may be required to retain certain information for tax or accounting purposes.

User Choices and Controls

You have certain choices regarding your information:

  • Accessing and Updating Your Information: You can access and update your account information at any time by logging into your account.
  • Marketing Communications: You can unsubscribe from our marketing communications by clicking on the “unsubscribe” link in any email you receive from us.
  • Cookies: You can control cookies through your web browser settings.

Security Measures

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes implementing appropriate security measures such as encryption, firewalls, and access controls. However, no website or internet transmission is completely secure.

Children’s Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us and we will take steps to remove such information.

Links to Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@allaboutlove.shop or by mail at:

All About Love
P.O. Box 9250 GCMC,
Gold Coast QLD 9250
Australia

Effective Date: March 12, 2024